There’s a moment in public speaking when you know you’ve got them. Someone in the back of the room shakes their head. Tongues click with disgust. Oh the injustice! A sharp intake of breath from the third row sets the hook as others gasp, right on cue. A grown man wipes a tear from his eye. Then, at the end, there’s the question I’m so often asked: “What can we do to help?” Over much of the last two years I’ve traveled around the country presenting to audiences on...
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